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Career Area: Marketing, Sales and Service
Pathway Certificate
Program Number: 61-104-1
Approximately 2-6 Months to Complete
This is based on full-time enrollment. Actual time to completion may vary based on the availability of courses a college offers and the number of credits the student takes in any given time period.
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
Small Business Success student

Wisconsin Technical College Customer Sales and Service Programs

Learn the skills to succeed in customer service, sales, and retail! The Customer Sales & Service pathway certificate will teach you the essential tools for professional communications, effective writing, and customer service strategy to advance your career.

Perfect for new professionals, study the four managerial functions of planning, organizing, leading, and controlling in contemporary organizations. Explore marketing principles and practice essential business-to-business sales process methods.

Customer Sales & Service professional duties include:

  • Implementing the Principles of Management
  • Conducting market research
  • Defining distribution channels
  • Marketing products and services
  • Handling account sales


Part of a career pathway, the Customer Sales & Service Technical Diploma credits apply toward the Marketing Associate degree if you choose to continue your education. Call us at 715-833-6300 to learn more.

Customer Sales and Service Pathway Certificate Program Transfers Offered completely online Shared Certificate
CVTC Customer Sales and Service at CVTC