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Emergency dispatchers play a vital role in keeping our communities safe; they are the first to answer emergency calls for help, gather information to identify the nature of the emergency, and dispatch the appropriate resources. Their meticulous documentation helps to ensure prompt response times.

The development of stress management, self-care and communication skills can make all the difference and are essential for those starting in Criminal Justice.

With our Emergency Dispatch Certificate, there’s no limit to how far you can go. It’s the perfect foundation for advancing your education and career, paving the way for an associate degree.
 
The student completing this Pathway Certificate can take a national exam to certify and credential the student in the Fundamentals of Emergency Dispatching. The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lectures and hands-on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course.