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This certificate is designed to provide learners with opportunities related to soft skills and issues around social and behavioral issues. Soft skills, sometimes known as "people skills", are personal attributes and abilities that enhance the individual's interactions, job performance and career prospects. The course selections in this certificate provide opportunities for students to better understand how to approach interactions through critical and ethical ways. It's often said that hard skills will get you an interview, but you need soft skills to keep and advance your profession.