Career Area:
Marketing, Sales and Service
Local Certificate
Program Number:
17-105-2
Offered Completely Online
Credit Program
Customer Service Specialist Careers
Recent Wisconsin job postings for this certificate:
- Administrative Assistant
- Customer Service Specialist
- Office Support Specialist
Wisconsin Technical College Customer Service Specialist Programs
Customer service specialists are in high demand in every organization. The ability to communicate clearly, listen effectively and provide exceptional customer service are essential skills for these positions. The Customer Service Specialist Certificate prepares you to serve a diverse customer base in business.
Program Outcomes:
The Customer Service Specialist certificate will prepare you to:
- Communicate clearly in a professional manner
- Provide ethical service to a diverse customer base
- Demonstrate effective listening skills
- Use appropriate technology (software and equipment) for customer service tasks
- Align products and services to customer needs
| Customer Service Specialist | Pathway Certificate |
Program Transfers |
Offered completely online |
Shared Certificate |
|
|---|---|---|---|---|---|
| Northwood Tech |  |
Customer Service Specialist at Northwood Tech |