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Find Your Program

Career Area: Marketing, Sales and Service
Local Certificate
Program Number: 17-105-2
Offered Completely Online
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
Business Essentials are often put to use in customer service situations

Customer Service Specialist Careers

Recent Wisconsin job postings for this certificate:

  • Administrative Assistant
  • Customer Service Specialist
  • Office Support Specialist

Wisconsin Technical College Customer Service Specialist Programs

Customer service specialists are in high demand in every organization. The ability to communicate clearly, listen effectively and provide exceptional customer service are essential skills for these positions. The Customer Service Specialist Certificate prepares you to serve a diverse customer base in business.

Program Outcomes:

The Customer Service Specialist certificate will prepare you to:

  • Communicate clearly in a professional manner
  • Provide ethical service to a diverse customer base
  • Demonstrate effective listening skills
  • Use appropriate technology (software and equipment) for customer service tasks
  • Align products and services to customer needs
Customer Service Specialist Pathway Certificate Program Transfers Offered completely online Shared Certificate
Northwood Tech Customer Service Specialist at Northwood Tech