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Students explore hardware and software, operating systems, and the Internet to acquire skills related to computer network technologies, protocols, applications, troubleshooting, cloud computing and storage. In addition, students analyze operating system components and practice hardware configuration and software and user management tasks, systems administration and best practices for selecting hardware, investigate IT security, perform risk evaluation and investigate securing networks. Upon completion of the two Google classes that comprise this certificate, students will be able to perform fundamental IT support tasks in support of workplace success and are prepared to seek the Google Professional Certificate.