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Career Area: Business, Management and Administration
Pathway Certificate
Program Number: 61-106-3
Offered Completely Online
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
Office Assistant or Receptionist at the front desk

Receptionist Careers

Recent Wisconsin job postings for this certificate:

Office Support

Wisconsin Technical College Receptionist Programs

Students enrolled in this pathway certificate will improve their computer skills as well as learn about their important role as the "face" of any organization.

Principle responsibilities associated with receptionist include the following:

  • Operate telephone to answer or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment and determine nature of visit.
  • Schedule and maintain appointments.
  • Create presentations and word processed documents.
  • File and maintain records.
  • Receive payments and record receipts for services.
  • Analyze data to determine answers to questions from customers.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Credits earned in the Receptionist Pathway Certificate may be applied toward the Administrative Professional two-year associate degree.

Receptionist Pathway Certificate Program Transfers Offered completely online Shared Certificate
Gateway Receptionist at Gateway