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Career Area: Information Technology
Program Number: 50-154-0
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
help desk

IT - Service Desk Technician Apprentice Careers

Recent Wisconsin job postings for this apprenticeship:

Computer Support Technician
Technical Analyst
Service Desk Technician
Technical Support Specialist
Help Desk Specialist


IT service desk technicians are tasked with fielding incoming technical support communications and tickets; troubleshooting; communicating over the phone, email and online chat; and resolving user inquiries. Additionally, they may schedule maintenance on computer systems and teach clients to use software programs.

Wisconsin Technical College IT - Service Desk Technician Apprentice Programs